[plug] for your amusement: microsoft's initial response

[Beau Kuiper]

Hi,

hehe, automated replies suck, I wouldn't be holding your breath for a response
from them.

Don't microsoft realize yet that automated replied are really tacky. I would
rather wait a week for a manual reply then get a automated reply and nothing
else. What is even worse is that they don't tell us it is an automated reply
:-(. At least this way it would be noticed as an acknoledgment that the mail
entered their system. :-)

If course I could abuse microsoft all day and recieve thank you's from them :-)

Anyway, Please feel free to flame me if all this is wrong (really abrasive
flames should be sent directly to me :-) ).
Beau Kuiper
ekuiperba at cc.curtin.edu.au

On Sat, 25 Dec 1999, you wrote:
> PSS Customer Feedback wrote:
> > 
> > Hello,
> > 
> > Thank you for contacting Microsoft.
> > 
> > We appreciate your comments and suggestions regarding Microsoft and its
> > products. The information you provided has been forwarded to the
> > appropriate group.
> > 
> > As always, Microsoft is very concerned about how our customers feel. You
> > may submit any future suggestions or comments by clicking Write Us at
> > the top of any Microsoft Web page.
> > 
> > * Send a product suggestion to Microsoft Wish
> > * Report a bug in a Microsoft product
> > * Tell us what you think about www.microsoft.com
> > 
> > We value your suggestions and have implemented many of our customer's
> > previous requests into our newest products and services. Thank you for
> > taking the time to send us your comments.
> > 
> > If you have any questions, please let us know by replying to this
> > e-mail.
> > 
> > Thank you,
> > 
> > Shelleen
> > Microsoft Customer Service Representative
> > 
> > Original message follows:
> > -------------------------
> > 
> > These comments are made with reference to your page "How to Remove Linux
> > and Install Windows 2000 or Windows NT on Your Computer" at
> > http://support.microsoft.com/support/kb/articles/q247/8/04.ASP
> > 
> > > Superblock" in Linux terminology means that the Linux partition
> > > should be the active partition.
> > 
> > The Superblock is the first thing that Linux looks for within a
> > partition when it wants to look at the information on it (mount it).
> > Multiple superblocks are stored so that if something unfortunate happens
> > to the first one, the information on the parition can continue to be
> > used.
> > 
> > In addition to repairing this error on your page, can you please do up
> > versions of it explaining the process on PowerPC and perhaps MIPS
> > computers?
> 
> -- 
> Confidence is the feeling you have before you understand the situation.
> If at first you don't succeed, try a shorter bungee. When in trouble,
> when in doubt, run in circles, scream and shout. The two great secrets
> of success are: don't tell anyone everything that you know.