[plug] ISPs Bizzpro

[Chris Crawford]

We have replied to your emails days a go. You cannot access our shell
server because we only allow access to those who ask; as the majority of
our customers do not want or need shell access. We have gone through
major upgrades and one of the last of these is our news server. It has
taken much longer than we had hoped / wished for it to happen. We do
provide shell access and 7 - day support so why not try and pick up the
phone and give us a call and ask us directly why or checking your email
for our replies instead of slandering my company with incorrect
information.



Ari Finander wrote:


> Bizzpro SUCKS!  They are almost the worst ISP I have EVER been with!
> >From the moment I paid them things haven't gone right.  They don't
> reply to emails (I've sent at least one a day since I signed up with
> them on Tuesday, first to their helpdesk email and then to the
> helpdesk email plus the other two emails listed in the 'Welcome to
> Bizzpro' auto-email).  I cannot access the shell account.  Their news
> server does not appear to exist.  There're no instrucitons for
> changing my login password (I would try to change it by telnetting to
> the shell, but that does not recognise my username and password).
> Even when we first tried to log on, I had to ring them and get a new
> password because the one they assigned wouldn't even let me dial in.
> They claim to provide shell access, news access, and 7-day
> support...yet I can't get to the shell account, I haven't been able to
> browse newsgroups except with deja since I signed with them, and they
> don't return ANY emails!  Not only that, but the connections are
> choppy (like their system doesn't want to keep sending the data until
> it takes a few deep breaths) and I keep getting lagged out of online
> tournament games with Red Alert II (which counts as a tournament LOSS
> for me).  I'm really getting pissed off with Bizzpro, and if they
> don't start providing the promised services and/or replying to
> customer service emails I'm going to contact the TIO.  If only iiNet
> were less expensive.  I just stopped with Domain due to problems
> playing online games (there systems do the same crap that bizzpros do,
> but not as bad) and you can't upload your one homepage, you send it to
> them and they upload it for you *gag*.  Next in line will be
> icenet...then back to iiNet if they don't measure up either.
>
> Ari

--
Chris Crawford
IT Manager
Bizzpro
http://www.bizzpro.com.au
chris at bizzpro.com.au
ICQ 2835288