[plug] OT: ADSL Telstra reliability/continuity of service vs others

[Simon Scott]

	Its Telstra. Basically they suck ass.

	Not only that, theyve decided that all of their problems are caused
by the end users, or alcatel, depending on the problem. So they changed the
AUP and whacked in a 3 gig cap, on top of the 512kbps speed cap. 

	We are disconnecting. The service is crap, but the 3 gig cap was the
final straw.

	I will never use any Telstra product every again. I urge you to do
the same. Some of the competition at least know what customer service is.



	From:	Daniel B <cottmain at yahoo.com.au> on 30-06-2001 10:39 AM
	Please respond to plug at plug.linux.org.au@SMTP at Exchange
	To:	plug at plug.linux.org.au@SMTP at Exchange
	cc:	 

	Subject:	[plug] OT: ADSL Telstra reliability/continuity of
service  vs others

	Hi PLUG, equipped with a handsfree phone and something to read I
find 
	myself calling Telstra ADSL support quite often and wondering what's

	happened to my e-mail access or my web access.  (I nearly forgot the
phone 
	number to my last ISP).

	Is anyone else experiencing this?  Is it just ADSL being 'new' to 
	Australia, or is it Telstra?  (or perhaps I have unreasonable
expectations)
	Regards,
	Daniel.



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