[plug] lost e-mail saga

William Kenworthy billk at iinet.net.au
Fri Mar 1 14:48:54 WST 2002


You could go into the mail spool directory and do a search for the
message and see if it has hung up somewhere, but I suspect you are out
of luck. Check the client anyway, depending on how the user set his
system up, it may just be queued for deletion, and just needs to
"undeleted".  Its in cases like this (and I believe legal protection as
well) that the company should be running some type of procmail script on
the server to copy and backup all incoming mail - but this requires
someone to actually go out and set this up, as its not the default.

Bill

On Fri, 2002-03-01 at 23:06, Jon L.Miller wrote:
> Sorry I sent the last e-mail mail too soon, anyway as I was saying they state 
> they have not recieved the e-mail yet in the logs it shows they have picked 
> up the mail.  Is it possible to see if the mail has been deleted from the 
> server side.  I know we won't be able to tell from the client side since it 
> is an Outlook 2000 client.   is there any tools that can assist in mail 
> recovery (even from the server)?
> 
> Thanks
> 




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