[plug] OT ADSL Price & Service- compare Westnet / Eftel / Arachnet/others?

[Bill Kenworthy]

Ok, I'll break with tradition and say I got a good experiance with
Testra/Linux!  With some recent problems with my modem (turned out to be
an embedded modem hangup in an email - another story!) I booked a molds
test.

When the lady first rang, I was due to get home from work in an hour so
she asked some questions (and was concerned when she found out I was
using Linux) and arranged to ring back.  When she did, I found out she
had talked to her colleagues, gotten some information and had a cheat
sheet (start minicom, ...) for Linux to get started.  She was up front
with her lack of experiance with Linux and we went from there - quite a
positive experance for me!  Her knowledge of the molds stuff (line
conditions, noise effects etc) wasnt bad either.

BillK


On Tue, 2002-05-14 at 22:38, Anthony Jones wrote:
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> On Sunday 12 May 2002 12:18, Luke Dudney wrote:
> > Added to this is the huge number or permutations of distributions / 
> > diallers / browsers / GUIs / etc available on a Linux system. Sure a 
> > helpdesk could decide on a specific subset of these to support 
> > officially, but then how many of your customers would you be helping?
> > "The jack of all trades is master of none."
> > 
> > Cheers
> > Luke (a WestNet insider)
> 
> The thing which really yanks my chain is when companies (e.g. Telstra) treat 
> you like you're a lepper because you're running Linux - they usually say 
> things like "We don't support Linux. Goodbye". I've been using Linux for a