[plug] knowledge base

[Chris Caston]

On Wed, 2004-08-18 at 14:46, Bennett, Phillip wrote:
> > -----Original Message-----
> > From: Marc Wiriadisastra [mailto:marc-w at smlintl.com.au]
> > Sent: Wednesday, 18 August 2004 14:39 PM
> > To: Perth Linux Users Group
> > Subject: [plug] knowledge base
> > 
> > 
> > I'm wondering if people can recommend a open source product that
> will 
> > act as a knowledge base.  I've read replies to questions on here and
> > they are absolutely brilliant and very helpful however I may not
> need 
> > the answer to the question at this point in time but I know I 
> > will need 
> > them in the future.  What I would like to do is extract the 
> > question and 
> > associated answers and put them in a central location not
> necessarily 
> > for any other reason than for my own perusal later plus my 
> > email inbox 
> > is getting full because I just keep the replies so I know 
> > where they are.
> > 

Don't keep them in your inbox. I use evolution and filter all messenger
from plug at plug.linux.org.au into a folder called "plug sort" anything
useful goes into "plug useful" and another than that I just delete the
contents of "plug sort" folder every month. I also filter everything
with the [OT] prefix in the subject into a folder call "OT plug".
Everything from the offtopic list goes into a folder called offtopic.

I also have a different folder for everyone (including suppliers) in my
address book and their e-mails are filtered straight into their
respective folders.
   
regards,

-- 
Chris Caston

Aptitude Technology
http://www.aptitudetech.com.au
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