[OT] Re: [plug] Telstra rort

[sscott at iinet.net.au]

Can I ask why it was rejected?




Quoting Ben New <ben at leftclick.com.au>:

> Sorry, this thread should have been marked OT from the start.  Sorry for 
> replying to myself also.  Today is not my day :-(
> 
> 
> 
> Ben New wrote:
> 
> > Hello all,
> >
> > I think this might be another case for the ACCC.
> > We are in the process of moving, and found it impossible to determine 
> > whether ADSL is available before accepting the lease.  We are now 
> > stuck with a 12 month lease on a property which doesn't support ADSL.  
> > The stupid thing is, this place is in Rivervale, not 10km from the 
> > centre of Perth.  The story goes like this:
> >
> > 1. Lease required before phone connection can take place (I don't 
> > think connecting a phone line before accepting the place is really an 
> > option).
> > 2. Phone connection required before Telstra can determine whether ADSL 
> > is available.
> >
> > Yet every day on the TV we see more and more ads promoting ADSL.  
> > We've had it in White Gum Valley for the last couple of years at 
> > least, and this is much further from Perth city.
> >
> > If we had have been able to test the line for ADSL compatibility 
> > /before/ connecting the phone, we would have found a place that 
> > supported it.  All I got from Telstra was "more Australians require a 
> > phone (voice) line than require an Internet line, so if Telstra 
> > doesn't have a reason to install an ADSL capable line, they wont", or 
> > something along those lines.
> >
> > This is basically the straw (quite a heavy one, though) that broke the 
> > camel's (my business') back.  I think I'm going to find it a little 
> > difficult to provide web development and especially hosting with a 
> > 28.8kbps connection.
> >
> > Has anybody else been stung like this?  I'd be very interested in any 
> > other stories like this, or if anyone with more experience of the ACCC 
> > has any ideas how this could be approached.  Basically this is just a 
> > scam by Telstra who can't be bothered making a service sufficiently 
> > available before they advertise it, or making it even possible to tell 
> > whether the service is available before it's too late.
> >
> > Regards,
> > Ben
> >
> 
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