[OT] Re: [plug] Telstra rort
sscott at iinet.net.au
sscott at iinet.net.au
Tue Jan 27 16:50:55 WST 2004
Can I ask why it was rejected?
Quoting Ben New <ben at leftclick.com.au>:
> Sorry, this thread should have been marked OT from the start. Sorry for
> replying to myself also. Today is not my day :-(
>
>
>
> Ben New wrote:
>
> > Hello all,
> >
> > I think this might be another case for the ACCC.
> > We are in the process of moving, and found it impossible to determine
> > whether ADSL is available before accepting the lease. We are now
> > stuck with a 12 month lease on a property which doesn't support ADSL.
> > The stupid thing is, this place is in Rivervale, not 10km from the
> > centre of Perth. The story goes like this:
> >
> > 1. Lease required before phone connection can take place (I don't
> > think connecting a phone line before accepting the place is really an
> > option).
> > 2. Phone connection required before Telstra can determine whether ADSL
> > is available.
> >
> > Yet every day on the TV we see more and more ads promoting ADSL.
> > We've had it in White Gum Valley for the last couple of years at
> > least, and this is much further from Perth city.
> >
> > If we had have been able to test the line for ADSL compatibility
> > /before/ connecting the phone, we would have found a place that
> > supported it. All I got from Telstra was "more Australians require a
> > phone (voice) line than require an Internet line, so if Telstra
> > doesn't have a reason to install an ADSL capable line, they wont", or
> > something along those lines.
> >
> > This is basically the straw (quite a heavy one, though) that broke the
> > camel's (my business') back. I think I'm going to find it a little
> > difficult to provide web development and especially hosting with a
> > 28.8kbps connection.
> >
> > Has anybody else been stung like this? I'd be very interested in any
> > other stories like this, or if anyone with more experience of the ACCC
> > has any ideas how this could be approached. Basically this is just a
> > scam by Telstra who can't be bothered making a service sufficiently
> > available before they advertise it, or making it even possible to tell
> > whether the service is available before it's too late.
> >
> > Regards,
> > Ben
> >
>
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