[plug] [OT] props to Harris Technology

[Michael]

On Thu, 15 Jul 2004, Patrick Tehvand wrote:

> 
> Hi all, just wanted to give a big thumbs up to Harris Technology for 
> their customer support.
> 
> Recently bought a Netgear 602 ADSL modem off them. Was setting it up 
> today and it died. No real reason. Called them and they said within 30 
> seconds of being on the call, to bring it in and they will swap it for a 
> new one. I told them I didnt have the packing box anymore and they said 
> not a problem.
> 
> Credit where credit is due I guess.

Going a little OT here...

The Netgeam DM602 modems are bad. The chipset they use is the same as a 
DLink DSL302G, both modems have connection & reliability problems & 
should never have been sold at all. Kinda like LT modems :)

Regards
Michael Collard