[plug] Fw: [plug-ctte] Modem problems

Craig Ringer craig at postnewspapers.com.au
Wed Jul 21 20:42:38 WST 2004


Frankly, this illustrates one of my concerns about installfests and 
about people telling others that "you should use linux". It's very hard 
to properly explain to people the issues they're likely to encounter 
such as their PCI/USB 56k/DSL modem, webcam, 3D accel, external disk 
devices, 802.11{ag} hardware, etc possibly not working or taking 
considerable extra effort to get working.

In particular, I think the winmodem spiel (TM) is very, very important. 
"These things are a pain, and don't work well with Linux. I don't know 
if your model will work and don't have time to look into it now, so be 
aware that you may not be able to use it under Linux or it might take a 
lot of complex fiddling."

Saying "Linux is great, it'll solve all your problems, blah blah" will 
frequently result in disappointed, frustrated new users. Presumably 
that's not what is desired.

--
Craig Ringer




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