[plug] Linux laptops - yeah, they've been done before, but ....

[Alex Nordstrom]

On Sat, 6 Aug 2005 13:57, Craig Ringer wrote:
> On Sat, 2005-08-06 at 04:01 +0800, Alex Nordstrom wrote:
> > Perhaps your mail reader has a problem dealing with PGP/MIME. If
> > so, it is broken and should be fixed or replaced. Karsten M. Self
> > explains your problem better than I could:
> > http://kmself.home.netcom.com/Rants/gpg-signed-mail.html
> >
> > I have disabled PGP/MIME signing for this e-mail only. If you can
> > read this and you could not read my previous e-mail, you still need
> > to take action and fix your broken mail reader.
>
> Alas, it's usually a lost cause. Remember that most of these people
> don't have any control over their mail client anyway - there's a good
> chance they can't configure it, let alone pick a better one.

I realise that. From the looks of it, my "dear friend" Jed was using 
something like a Web-based form interface. I almost feel sorry for him. 
I just thought I should make the point.

> That said, was it sending out pure HTML mail, not
> multipart/alternative? If so, that's *REALLY* broken, and that does
> need to be reported to the helpdesk admin.

Yes, that's exactly how broken it was. No alternative. I'm using KMail, 
so it'll use the plaintext version if there is one, but I have it set 
never to render HTML for security reasons. I might report it to the 
admin if I can be bothered with such an act of futility in the near 
future. Given that the most detailed feedback contact information I 
have is:

     If you have any suggestions or complaints about 
     our technical support<br>service, please e-mail your feedback to 
     support at asus.com.cn. We will then<br>arrange for a specialist to
     work on your issue. Your suggestions and<br>feedback are most
     appreciated and allow us to serve you better.<br>

...I don't have much hope.

> If you can't even get a straight answer from them on one issue, don't
> complicate it more until you've resolved the first one.

True. I just have a hard time taking "there's something wrong with your 
e-mail" from a "technical" customer "service" rep (I'm starting to feel 
like Dr. "frickin laser" Evil here, but the rabbit ears really are 
appropriate), when I'm sending RFC compliant e-mail and he's sending me 
HTML garbage (which I didn't complain about the first time he did it).

-- 
Alex Nordstrom
http://lx.n3.net/
Please do not CC me in followups; I am subscribed to plug.
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