[plug][OT] Who's a Good Hardware Supplier in Perth?
Chris Caston
caston at arach.net.au
Tue Sep 6 17:33:24 WST 2005
On Mon, 2005-09-05 at 22:06, Cameron Patrick wrote:
> Ari Finander wrote:
>
> > I like:
> >
> > Trinix
> > PLE
> > Netplus
>
> PLE are pretty good for components, and the one time I've had to get
> them to exchange parts under warranty I've not had problems. I'm not
> sure I'd trust 'em to put a machine together though.
>
> Netplus I've recently had bad experiences with - it took me 45 minutes
> to convince them to replace a hard drive which had bad sectors and
> failed the SMART self-test. Their excuses began with "there's nothing
> wrong with it", then "we don't normally exchange things for a new part
> after a month" (bah! it had a 5-year warranty from Seagate), then "we
> have some in stock but _can't find it_" !?!? and eventually gave me a
> replacement of a different brand of hard drive.
If you read their terms you will see that they reserve the right to wait
until they their supplier RAs it.
If you bring them a print-out of the seagate utilities findings its
futile for them to argue. Just save it to floppy then sneaker net it to
a working PC with a printer :)
regards,
Chris
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