[plug] dns reverse lookup

[Adrian Woodley]

Who'd you speak to Adam? I'll keep an eye on the ticket.

Adam Hewitt wrote:
> <SNIP>
> 
> I have spoken to one of the engineers and he is going to get it opened as a
> fault. Unfortunately the support staff aren't always given the correct
> information and/or the 'chinese whispers' morphs the information before it
> gets to them.
> 
> This is definitely not good practise and I expect this is a simple
> oversight. I will keep you posted.
> 
> Adam.
> 
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