[plug] TPG group no longer providing email

[Warren Argus]

I can only assume that ISPs are moving away from offering email for the
same reasons most businesses no longer provision on-site email servers.
1. they're increasingly vulnerable to attack (specifically onsite
exchange servers) and represent an increasing business risk
2. they don't support modern auth (MFA etc)
3. they require maintenance and support from staff

ISPs would also have the added burden of integrating their email
systems into the user backends and providing support to their
customers. Again increasing their costs and overheads.

My recommendation is to either move to the 'free' google workspace tier
(optionally you can pay for it if you'd rather not be the product),
setup your own email server (I personally use mailinabox + nextcloud
hosted in Digital Ocean's Singapore DC), or consider an MS o365
subscription (which comes with a mailbox). With the ability to pretty
seamlessly churn ISPs these days I wouldn't recommend sticking with
iinet or any of the TPG group - vote with your feet. I would recommend
AussieBB though - they have IPv6 too, unlike iinet.

Kind regards,

Warren.


-----Original Message-----
From: Byron Hammond <byronester at gmail.com>
To: William Kenworthy <billk at iinet.net.au>
Cc: PLUG <plug at plug.org.au>
Subject: Re: [plug] TPG group no longer providing email
Date: Wed, 2 Aug 2023 17:43:22 +0800

I am with Aussie Broadband and they provide an email address.
Mind you I never use it because I use GMail and Yahoo for junk/spam,
but it might be an option
Plus ABB are pretty decent on support in my experience, so something to
consider

Byron

On Wed, 2 Aug 2023 at 10:24, William Kenworthy <billk at iinet.net.au>
wrote:
> I presume there are a lot of other PLUG members who use a TPG group
> ISP like I do.
> It looks like iinet (and all TPG companies)  are dropping all email
> services (but apparently not dropping prices) and are force migrating
> people to a commercial company - free for now but ...
> The migration so far looks like a rolling disaster from some TPG
> focused forums I read.  Like almost everyone I have a google email
> address but is there a reasonable Australian ISP in Perth that still
> carries email?  Telstra and Optus have never been "good" in my
> opinion.  I also run my home phone through them via asterisk and have
> mobiles with them - I am not sure they would consider them core
> services either. I do not store any email at iinet - they provide
> imap pickup (I run a local mail gateway), a couple of email aliases,
> provide virus and spam protection but that's it.
> Its looking like my best option is to stay with iinet (for now) and
> migrate away from iinet starting with email.
> What are others considering?
> BillK
> 
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