[plug] Looking for ISP

Juneidy j at awesomest.me
Fri May 3 10:39:22 AWST 2024


Just saw this in ozbargain: https://www.ozbargain.com.au/node/844066
On Thursday, May 2nd, 2024 at 04:11, Onno Benschop <onno at itmaze.com.au> wrote:

> Good afternoon all,
>
> For the past four and a half years I've used NodeOne as my ISP. It's a fixed wireless service and my link is line of sight from Yokine to Osborne Park.
>
> A while ago NodeOne appears to have been sold to Swoop.
>
> Since then things have gone to pot.
>
> The speed is abysmal, from 250/100 now down to 65/20, support seems clueless, yesterday the billing team attempted to bill me using an incorrect card expiry date and subsequently threatened me with service disconnection.
>
> Their business billing email address bounces, according to their support team all the contact details on the NodeOne website are incorrect and it's getting to become a thing.
>
> My previous experience was with AussieBB who continued to bounce connectivity issues back to NBN Co who bounced them right back to ABB. I gave up after a year of banging my head against the wall.
>
> So, I'm paying $110 per month. Who can you recommend?
>
> --
>
> Onno Benschop
>
> ()/)/)() ..ASCII for Onno..
> |>>? ..EBCDIC for Onno..
> --- -. -. --- ..Morse for Onno..
>
> If you need to know: "What computer should I buy?" http://goo.gl/spsb66
>
> ITmaze - ABN: 56 178 057 063 - ph: 04 1219 8888 - onno at itmaze.com.au
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