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Can you try pinging addresses other than Conceptual.<br>
<br>
Try pinging <a class="moz-txt-link-abbreviated" href="http://www.google.com.au">www.google.com.au</a> for example and see what reply comes back.<br>
<br>
<br>
David wrote:<br>
<blockquote cite="mid43AB5476.7060308@conceptual.net.au" type="cite">Hello
eavyone
<br>
<br>
what i have dun now is... i have ping conceptual the ping come back it
send and recived.
<br>
<br>
all so i have ping 192.168.1.1 and send & recived too. but i can
not get my mail or get a web page up at all?
<br>
<br>
this is all i have dun so far here the morning it has taken a long
time. i hope it will work soon. NO mail and NO web page YET?
<br>
<br>
david
<br>
<br>
<br>
<br>
Jonathan Young wrote:
<br>
<blockquote type="cite">Hi David
<br>
<br>
In my personal opinion I doubt this is the problem, though if you can
get to that page (192.168.1.1) in your browser then you are already
networked to the modem and it will be something very minor that we need
to change... DNS? Default gateway?
<br>
<br>
Unfortunately I do not know the settings page off the top of my head.
I will need some extra help to step you through the settings to check.
<br>
<br>
I wouldn't recommend changing the MTU setting(s). I cannot see why
that would be the problem from what you have posted to the list.
<br>
<br>
- Jonathan.
<br>
<br>
<br>
David wrote:
<br>
<br>
<blockquote type="cite">Hi All & jonathan,
<br>
<br>
i will go to do that now and i will ring my isp up to get my setting
from them on my new account.
<br>
<br>
all so i have more info from netcomm all so i will do this as well.
<br>
<br>
Hi David,
<br>
<br>
from what you have written I undersand that you may have to lower the
MTU.
<br>
Log onto the modem through your browser (192.168.1.1) and go to
Advanced->WAN->quickstart.
<br>
Once you are there, change MTU to 1472 and tick "enforse MTU". Click
Apply->Save Settings->Restart Router.
<br>
Please keep me posted.
<br>
<br>
Regards
<br>
<br>
NetComm Support MG
<br>
<br>
-----Original Message-----
<br>
From: David [<a class="moz-txt-link-freetext" href="mailto:davidatt@conceptual.net.au">mailto:davidatt@conceptual.net.au</a>]
<br>
Sent: Tuesday, 20 December 2005 10:48 PM
<br>
To: <a class="moz-txt-link-abbreviated" href="mailto:support@netcomm.com.au">support@netcomm.com.au</a>
<br>
Subject: Technical Support Request from website
<br>
<br>
Hi i have a problum the modem i have got here.. the modem will go on
the
<br>
net and say connected but i try to get on to the net to get my mail and
<br>
it will not do that at all. it say to me timeout and sume time have a
<br>
look at the name and try agean.. i have test it and it pass all test
on
<br>
the first one. i test ping and it say pass as well. but i test the
modem
<br>
and it say to me fail. i hope you can help me out please. the modem i
<br>
have got is NetComm NB5 ADSL2+ modem Router... i am useing Ethernet
<br>
connected... i am not use the USB At All...
<br>
<br>
regards
<br>
<br>
david
<br>
</blockquote>
<br>
<br>
<br>
-- <br>
Jonathan Young
<br>
Director of PC-PHIX
<br>
<a class="moz-txt-link-abbreviated" href="mailto:jonathan@pcphix.com">jonathan@pcphix.com</a>
<br>
<br>
Phone: 0410 455 674
<br>
Web: <a class="moz-txt-link-freetext" href="http://www.pcphix.com/">http://www.pcphix.com/</a>
<br>
<br>
</blockquote>
<br>
<br>
</blockquote>
<br>
<br>
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Jonathan Young<br>
Director of PC-PHIX<br>
<a class="moz-txt-link-abbreviated" href="mailto:jonathan@pcphix.com">jonathan@pcphix.com</a><br>
<br>
Phone: 0410 455 674<br>
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