[plug] FW: Humour
Shackleton, Kevin
kshackleton at agric.wa.gov.au
Wed Jun 16 08:28:45 WST 1999
A new twist to the PC rat race . .
> >After experiencing difficulties with his computer, a poor, incognizant
> >user called the system maker's technical support line for assistance...
> >
> >Technician: Hello. How can I help you today?
> >Customer: There's smoke coming from the power supply on my computer...
> >Technician: Looks like you need a new power supply...
> >Customer: No, I don't! I just need to change the startup files...
> >Technician: Sir, what you described is a faulty power supply. You need
> >to replace it...
> >Customer: No way! Someone told me that I just had to change the system
> >startup files to fix the problem! All I need is for you to tell me the
> >right command...
> >
> >For the next ten minutes, in spite of the technician's efforts to
> >explain the problem and its solution, the customer adamantly insisted
> >that he was right. So, in frustration, the technician responded...
> >Technician: I'm sorry. We don't normally tell our customers this, but
> >there's an undocumented DOS command that will fix the problem...
> >Customer: I knew it!
> >Technician: Just add the line "LOAD NOSMOKE.COM" at the end of the
> >CONFIG.SYS file and everything should work fine. Let me know how it
> >goes... About ten minutes later, the technician received a call back
> >from the customer...
> >Customer: It didn't work. The power supply is still smoking...
> >Technician: Well, what version of DOS are you using?
> >Customer: MS-DOS 6.22...
> >Technician: Well, that's your problem. That version of DOS doesn't
> >include NOSMOKE. You'll need to contact Microsoft and ask them for a
> >patch. Let me know how it all works out...
> >
> >When nearly an hour had passed, the phone rang again...
> >Customer: I need a new power supply...
> >Technician: How did you come to that conclusion?
> >Customer: Well, I called Microsoft and told the technician what you
> >said, and he started asking me questions about the make of the power
> >supply...
> >Technician: What did he tell you?
> >Customer: He said my power supply isn't compatible with NOSMOKE...
> >
>
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