[plug] Missing opera

[Bret Busby]

skribe wrote:
> 
> A tale:
> 
> Upon reading the adsl prices I thought, ambitiously, that I'd check to see
> if iinet has any news regarding adsl.  So I typed in the address
> www.iinet.net.au, hit return and got back a host not found error. I
> rechecked my spelling, nothing wrong there, no ,'s instead of .'s or
> anything, hit return again and got the same error.  I tried a different
> machine.  Same.  My modem must have dropped.  Flick switch, click, modem
> dials in, screech, connection. Ping www.iinet.net.au.  Hostname doesn't
> exist.  Ping opera.iinet.net.au.  Hostname doesn't exist.  DNS must be
> screwy.  I had a problem with it once before.  Restart it.  No
> difference.  Try tracerouting to grunge.  Works.  Try opera.  Doesn't
> exist.  Try classic, swing, motown.  All work.  Try pop.  It works.  Pop =
> opera.  It even tells me that the machine is opera.iinet.net.au.  Try opera
> again.  Opera works.  Woohoo! me thinks.  Try www.  Still dead.  Try
> www.ii.net.  It works.  Ring iinet.  Tell them the problem.  "Oh no, it's
> fine on our end," they say.  And I was having such a nice day too =).
> 
> Thought I'd share that.  NE1 know why it's happening?
> 

With the above, and the discussion that followed, the skribe person and
any other iinet customers may be interested in subscribing to the
following mailing list... (You don't need to say that it is no good at
the time, if you can't connect, to get the emails - that is obvious,
but, it may be useful for communicating fault information)

It gives both problems as they are diagnosed, and, the solutions after
they are implemented. There was a problem, at the time, that was
included in the postings to that mailing list, from memory. The mailing
list below, also gives notice of any scheduled downtimes.

And, for the sake of the person who objected the last time that I posted
an iinet specific answer to an iinet specific query that was posted on
the mailing list, like that occasion, this also is in response to an
iinet specific query.
-- 

Bret Busby

......................................

-------- Original Message --------
Subject: [UP] 09/08/2000 08:36: Bad Modem/Equipment Relocation
Resent-Date: Wed, 9 Aug 2000 08:36:31 +0800
Resent-From: status at gospel.iinet.net.au
Date: Wed, 9 Aug 2000 08:36:17 +0800
From: shawn at staff.iinet.net.au (Shawn Owens)
Reply-To: support at iinet.net.au
To: status at gospel.iinet.net.au
Followup-To: iinet.general


iiNet Return to Service Report

[Reference]  1078
[Issue    ]  Bad Modem/Equipment Relocation
[Affected ]  Perth 9323-0000
[Lodged   ]  09/08/2000 08:36
[By       ]  Shawn Owens (shawn at staff.iinet.net.au)

ORIGINAL PROBLEM:
On 9/8/00 at 7:00 AM, iiNet will be replacing a bad modem on rotary
9323-000.  This will give the rotary additional lines that are currently
not used due to a bad modem.  A bad modem also prohibits our users from
accessing additional (Free) lines.  Each call terminates on the bad
modem rather than skipping to the next modem using a round-robin system.
We will also be relocating an access server.  This enables us to use
additional lines and enables us to have better management for our lines.


APPLIED SOLUTION:
Two modems have been replaced in the faulty access server.  The modems
have been verified for errors, none found and accepting calls.
IInet will continue to monitor the access server and modem pools for the
next 12HRS.



--
These reports are posted to the newsgroup iinet.netstatus, or
you can subscribe to the iinet "status" mailing list at
http://listmaster.iinet.net.au/


......................................