[plug] Helpdesk logging tool

[Petter Reinholdtsen]

> At work we are using keystone as a helpdesk job logging
> tool. currently we are looking for a replacement and was wondering
> if any other readers would like to voice an opinion

It would be easier to recommend replacements if you let us know what
was wrong or missing with Keystone.

I've used Wreq, <URL:http://www.math.duke.edu/~yu/wreq/>, with success
in the past, but don't know your needs. :-)
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