[plug] Intenet banking and Linux browsers

[Bret Busby]

On Wed, 14 Aug 2002, Leon Blackwell wrote:

> 
> On Wed, Aug 14, 2002 at 12:34:23PM +0800, Bret Busby wrote:
> > As I said to Jacqueline McNally last night at the PLUG meeting, despite
> > moves by the anz to exclude Netscape and Linux users from using the
> > Internet banking facility, requiring MS IE and Java
> 
> Erm, unless something has changed since yesterday, ANZ's Interwebnet
> banking works just fine with Mozilla (1.0 and 1.1beta).  It even works
> with Netscape 4.7x (although we don't want to use that old piece of
> CSS-mangling crud, do we?  :)
> 
> There is no requirement for either Java or IE.  Javascript is required,
> but you can't do much on Mr Interwebnet without it these days.
> 
> 
> 

I was referring to information given to me by the "only person in the
ANZ", to whom my query was referred, as to why, from the start of this
month, I could no longer access the facility using Netscape. I was advised
that many complaints had been received from people who had previously
accessed the facility using Linux, and who were no longer able to so do,
and that this also applied to using Netscape. The facility had been
modified at about the start of august, and, as of that time, Java and IE,
I was advised, became mandatory to access the facility.

That was the official information from the "tech support" person, as the
"only person in the ANZ who could deal with the query", to whom I was
referred by the office of the national mamger, customer liaison, anz
blank.

Not surprisingly, when he told me that this was part of the blank's policy
of increasing security, and I advised him of the numerous CERT advisories
relating to MS IE, he told me that he had never heard of the CERT. Not
bad, for a blank that supposedly is concerned with Internet security, for
its Internet blanking facility. It is also amusing, that he had advised me
that no blank had been hacked, or could be hacked, and, within a couple of
days of that advise, in the TV news, was an item, about a blank in
Australia, having been hacked (hacked here meaning the usual malapropism -
having had security breached).

Similarly, when I later complained to the office of the national manager,
customer liaison at the blank, that the policy was restrictive trading,
and that I was considering making a complaint of restrictive trading
practice to the ACCC, the person to whom I was speaking, had not heard of
the ACCC.

Maybe, the blank staff at the other end of the phones, are located in some
primitive, third-world country (other than this one), that has no idea of 
the real world involving computers, to further cut blanking costs.

-- 
Bret Busby
Armadale
West Australia
..............

"So once you do know what the question actually is, 
 you'll know what the answer means."
 - Deep Thought, 
   Chapter 28 of The Hitchhiker's Guide to the Galaxy
 - Douglas Adams, 1988
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