[plug] Intenet banking and Linux browsers

[Bret Busby]

On Wed, 14 Aug 2002, Leon Blackwell wrote:

> 
> On Wed, Aug 14, 2002 at 01:54:09PM +0800, Bret Busby wrote:
> > I was referring to information given to me by the "only person in the
> > ANZ", to whom my query was referred, as to why, from the start of this
> > month, I could no longer access the facility using Netscape.
> 
> Which version of Netscape are you using, does it have 128-bit
> encryption, and are you going through a proxy (normal, SSL or socks)?
> 
> You can test the SSL layer of Netscape by going to:
> 
> https://www.fortify.net/sslcheck.html
> 

128-bit encryption is not needed to be implemented in the web browser to
use the facility.

This issue was previously dicussed on the list, a year or so ago.

The applets used by the facility ("Our Internet banking does not use
applets!"), somehow implement an 128-bit encrypted tunnel, between the
user and the facility. Christian (from memory, he understood it at the
time) could better advise on how it is done (if he is still subscribed to
the list, and is interested in explaining its again).

> When you say you can "no longer access the facility", what do you mean?
> 
> Do you get a crash?
> Do you get error messages?
> Do you get fluffy bunny rabbits?
> 
> 

When I had tried to login, I consistently got "This service is currently
available. Please try again later", which is probably as useful and as
meaningful, as the "fluffy bunny rabbits".

> > That was the official information from the "tech support" person, as the
> > "only person in the ANZ who could deal with the query", to whom I was
> > referred by the office of the national mamger, customer liaison, anz
> > blank.
> 
> Did you take a look at:
> 
> http://www.anz.com/inetbank/TSQuest4.asp
> 
> It may be a little out of date, but it seems to state that Netscape 4.7x
> is fine under Windows.  It may be that Netscape/Linux's Javascript
> engine is falling over (it always was cruddy), in which case it's not
> ANZ's fault.
> 

Not ANZ's fault? Phhhht! Perhaps, if they hired professional
programmers, and hired competent staff, then, they might get a
professional product...

> Of course, just because they don't officially support other
> configurations isn't to say they won't work.
> 
> 

No. All it means, is that they are so knowledgable, that they do not know
that other configurations exist (or, that they should not type in format
c: on their main windows server, that has all the blank's records on
it...).

> > Similarly, when I later complained to the office of the national manager,
> > customer liaison at the blank, that the policy was restrictive trading,
> > and that I was considering making a complaint of restrictive trading
> > practice to the ACCC, the person to whom I was speaking, had not heard of
> > the ACCC.
> 
> I'm sure the ACCC will just tell you to install Mozilla  :)
> 
> 

No. Going on past experience, the ACCC is actually more likely to advise
me that, as previously indicated, it is strict ACCC policy, to actively
support restrictive trade practices, and, unconscionable business conduct.

But, there is always a chance that I could get someone who is honest, in
the ACCC. (as much chance as getting polticians, like Fels, and, MP's, to
become honest...)

-- 
Bret Busby
Armadale
West Australia
..............

"So once you do know what the question actually is, 
 you'll know what the answer means."
 - Deep Thought, 
   Chapter 28 of The Hitchhiker's Guide to the Galaxy
 - Douglas Adams, 1988
.......................................