[plug] Mouse Balls

garry garbuck at tpg.com.au
Fri Jul 26 09:05:26 WST 2002


My sister sent this to me. It is computerish, and brings a smile.




I don't know how they wrote this with a straight face.
This apparently was a real memo sent at a computer
company to its employees in all seriousness. This memo
is from an unnamed computer company. It went to all
field engineers about a computer peripheral problem.
The author of this memo was quite serious. The
engineers rolled on the floor! (Especially note last sentence!)



Mouse balls are now available as FRU (Field
Replacement Unit.) Therefore, if a mouse fails to
operate or should it perform erratically, it may need
a ball replacement.

Because of the delicate nature of this procedure,
replacement of mouse balls should only be
attempted by properly trained personnel. Before proceeding,
determine the type of mouse balls by examining the
underside of the mouse. Domestic balls will be
larger and harder than foreign balls.

Ball removal procedures differ depending upon the
manufacture of the mouse. Foreign balls can be
replaced using the pop-off method. Domestic balls are
replaced by using the twist-off method.

Mouse balls are not usually static-sensitive.
However, excessive handling can result in sudden
discharge.

Upon completion of ball replacement, the mouse
may be used immediately.
It is recommended that each replacer have a pair
of spare balls for maintaining optimum customer
satisfaction.

Any customer missing his balls should contact the
local personnel in charge of removing and replacing
these necessary items.
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