[plug] How MS-Windows cost one man over $2000 - and he doesn't even use it

[Kai]

Mmmmm, has he thought about doing this ?
http://biz.yahoo.com/rc/031002/tech_microsoft_security_3.html

Leon Brooks wrote:

> Sorry, *what* was the cost of MS-Windows again?
> 
> ----------  Forward; originally to Leon Brooks  ----------
> Subject: OK can't really blame you for that one then
> Date: Thu, 9 Oct 2003 16:01
> From: "Craig Xxxxxxx" <DESPAMMED>
> 
> Dear iiNet Clients,
>  
> Investigations into the load caused on iiNet's mail servers have found 
> that large amounts of spam from a specific IP range was being directed
> towards iiNet customers.  The sheer volume of mail being processed
> was causing mail queues and the server load to rise.
>  
> The IP range in question has since been blocked and the spam is
> being actively cleared from all servers.  
>  
> While the server load is under control, there are still mail 
> queues that are required to be cleared.  As such, clients may 
> still encounter delays in the receipt of mail for the next few hours
> until the queue is under control.
>  
> The situation will continue to be monitored by technicians and an
> update in relation to this matter will be made within 24 hours.
> ----------------------------------------------------------
> 
>     ...and...
> 
> ----------  Forward; originally to Leon Brooks  ----------
> Subject: iiNet
> Date: Fri, 10 Oct 2003 09:43
> From: "Craig Xxxxxxx" <DESPAMMED>
> 
> jbackshall Thu, Oct 9, 2003 20:07:21 (iinet-public - Public)
> 
> iiNet advises the short term fix applied on Tuesday evening [shutting 
> down ICMP completely, ISP-wide -- LB] has been successful in combating 
> the current issue, and is able to confirm the network is currently in a 
> stable condition.
> 
> Clients known to be infected by the Welchia / Nachi virus are being
> contacted on an individual basis, in order to ensure the situation
> does not re-occur. Once this has been completed, it is envisaged the
> ability to send ICMP echo packets (i.e. pings) will be reinstated.
> This is expected to occur within 48 hours.
> 
> Thank you for your patience. Further updates will be provided no
> later than 13/10/2003 17:00 WST.
> 
> ----------------------------------------------------------
> 
> A co-worker of mine lost a job and probably a customer yesterday because 
> the email problems at iiNet mentioned in the first mail and brought on 
> by the network flooding mentioned in the second mail prevented him from 
> receiving the item they wanted worked on.
> 
> The price of MS-Windows just went up about $2000 for him on that job 
> alone, to say nothing of the future work he's likely to lose. Where 
> does he go to recoup it?
> 
> The emails quoted above were from a customer of mine who was also 
> experiencing lagged (half a day) emails, which he thought at the time 
> were simply being lost, and this also hampered his business.
> 
> Don't know how much it actually cost him, but at least two hours of his 
> time fielding queries from his staff, contacting me etc and probably at 
> least ten times that in lost staff time across roughly 30 people, plus 
> a small bill from me for time spent investigating his mail system. Call 
> his time $120 an hour (conservative estimate), and his staff's time $20 
> an hour, and he's lost at least 2 x $120 + 20 x $20 == $640. Amortise 
> that across his roughly 20 workstations and the price of MS-Windows for 
> him just went up $32 a workstation.
> 
> All of his MS-Windows boxes are behind my firewalls and having their 
> viruses excised by my mail servers (a policy akin to the one recently 
> espoused by Microsoft themselves), so at least he's not directly 
> contributing to the problem.
> 
> Cheers; Leon
> 
> 
> ------------------------------------------------------------------------
> 
> *jbackshall Thu, **Oct 9, 2003** **20:07:21** (iinet-public - Public)*
> 
> iiNet advises the short term fix applied on Tuesday evening has been 
> 
> successful in combating the current issue, and is able to confirm 
> 
> the network is currently in a stable condition.
> 
>  
> 
> Clients known to be infected by the Welchia / Nachi virus are being 
> 
> contacted on an individual basis, in order to ensure the situation 
> 
> does not re-occur. Once this has been completed, it is envisaged the 
> 
> ability to send ICMP echo packets (i.e. pings) will be reinstated. 
> 
> This is expected to occur within 48 hours.
> 
>  
> 
> Thank you for your patience. Further updates will be provided no 
> 
> later than 13/10/2003 17:00 WST.
> 
>  
> 
>  
> 
> /*/_________________________________________________/*/
> 
> /*/Craig Challen/*/
> 
> /*/Vetwest Animal Hospitals/*/
> 
>  
> 

_______________________________________________
plug mailing list
plug at plug.linux.org.au
http://mail.plug.linux.org.au/cgi-bin/mailman/listinfo/plug