[plug] A new modem needed?

[Adam Hewitt]

On Sat, 2003-10-11 at 17:36, Jon Miller wrote:
> I can relate to this discussion as we are currently trying to get a Netgear ADSL modem to work (2nd modem) with Swiftel and all we have been given is the run around about getting a Telstra technican to come out and test the line and charge you for it.  They have been out twice and verified that the link is working.  We have a link light on but cannot get any further.  Followed the manual instructions step by step and even had someone else try it and still no go.  Yet the response from them is we have this model and that model and we would send this to you for $$$.  Some ISP's need to get their act together. At least I can honestly say ours has good support.
> 
> 

And for this reason I always have the DSL terminate on my linux box and
not the modem, that way you get an excellent set of logs telling you
what the issue is and who is responsible.

Adam.

_______________________________________________
plug mailing list
plug at plug.linux.org.au
http://mail.plug.linux.org.au/cgi-bin/mailman/listinfo/plug