[plug] Re: plug-newbies at plug

[Chris Griffin]

Well said Onno :)

On Tue, 27 Jul 2004 10:51:41 +1000, Onno Benschop <onno at itmaze.com.au> wrote:
> On Tue, 2004-07-27 at 10:22, Marc Wiriadisastra wrote:
> > I for one and I'm sure a few others here have a situation where they
> > aren't "experts" in and yet like me enjoy helping other "newbies" in
> > sticky situations.  I find that I often contribute to other forum type
> > situations as well because I find information for me and I can offer
> > information and I think most people are in the same boat.
> 
> Well, while I understand and would like to encourage new users to assist
> other new users, it is in the mistakes that get made that learning
> occurs. If that learning is without the assistance of more experienced
> users, you may get to the situation where incorrect assistance is being
> provided.
> 
> >From a quality of service perspective, both types of users win by
> keeping new and experienced users on the same list.
> 
> While I understand that some new users might feel that their question is
> too silly or too simple, they should also realise that the experts also
> had to go through this phase, to become experts. An analogous example is
> that *every* pilot flying a plane, from Cessna to Jumbo had to complete
> their first flight. For some it was decades ago, and for some it was
> yesterday, but all had to pass through that gate.
> 
> So, I'd like to encourage new users to continue to send their questions
> to the group and  encourage existing more or less experienced users to
> assist them - this is what makes a community. Perhaps if you get
> frustrated by the silly questions, ignore them, and similarly, if you
> get shot down in flames, think about why you might have attracted the
> response you got.
> 
> At the end of the day it is very easy for us Internet communities to
> forget that at the end of every email (well most ;-) is a human with
> feelings and emotions, good and bad days, warts and all.
> 
> So, get to it, enjoy your community and go and use Linux!
> 
> Onno Benschop
> 
> Connected via Optus B3 at S27°52'30" - E151°16'25" (Millmerran, QLD)
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