[plug] [OT] iiNet, ADSL, & Westnet

[raven at themaw.net]

On Tue, 22 Jun 2004, Craig Ringer wrote:

> On Tue, 2004-06-22 at 15:39, Trevor Phillips wrote:
> > It seems iiNet is coming out with some VERY attractive ADSL deals:
> >    http://www.iinet.net.au/products/home/bliink/updates/bliink.html
> > (Is this to do with their roll-out of their own network, or are there other 
> > forces at work here?)
> > 
> > However, I'm a fan of Westnet (whilst never being a customer of them yet ^_^).
> > 
> > Has anyone heard any goss about Westnet bringing out comparable plans to 
> > iiNet?
> > 
> > Is iiNet really that bad / Westnet really that good? ^_^
> 
> In my experience, iiNet's _mail_ _servers_ are that bad, yes. We have
> lots of trouble communicating with iiNet customers (and did even when we
> still got out IP connectivity via iiNet) because of their eternally
> overloaded mail servers. It's mostly viruses, attacks and spam, but that
> doesn't excuse the basic fact - they just don't have enough capacity.

Second that.

iiNet mail servers started forwarding dupplicate copies of my messages to 
a mailing list. They claimed it wasn't their problem.

On the third day at midnight I sent copies of 97 messages to their support 
and advised them which server was causing the problem to get it fixed.

I don't use their servers any more.

I setup TLS and auth on a co-lo server I have at anither ISP and use that 
now.

But, to be fair, they have a lot of customers so it's easy for first level 
support folk to get it wrong.

And there's the drop outs ...

Ian