[plug] looking for a linux-friendly isp

Richard Yellin rhyellin at westnet.com.au
Fri Jan 4 08:13:00 WST 2008


On Thu, 03 Jan 2008 10:05:01 +0800, William Kenworthy <billk at iinet.net.au>  
wrote:

> I use iinet (since ~1998) and am quite happy
>
> If you ask for support and need it escalated from the service desk
> drones, you (or at least I did) specifically get referred to a tech with
> linux experience.
>
> This may add to the response time which lately is generally a miserable
> 2-3 days via email - though my most recent queries (only a couple a
> year) are non-urgent.  Phones are ok at non-busy hours, but during a
> widespread problem you basically cant get through.
>
> I wouldnt go naked DSL/VoIP only unless you have a reliable mobile phone
> AND a boxed VoIP solution (i.e., one of the integrated belkin
> VoIP/wireless/adsl units.  Reason is VoIP reliability is suspect.  I
> have only one instance (that I noticed!) where iinet VoIP was
> unavailable (a fire in Sydney apparently), but it was a few hours.
>
> I do note, Westnet, Arachnet, iinet etc all have their bad
> days - they are all about equal

As soon as Westnet finds out you use linux, they refuse to help wth most  
tech probs - hardly equal.
> VoIP invisibly blocked so it was unusable without a firmware change,
> telstra have apparently removed openoffice from their free download area
> as they are starting a competing product, ...
>
> At least the ISP's like iinet and westnet dont seem to be so into
> gouging.
>
> hmmm - this has turned into quite a rant!> ymmv
> BillK
>>> iiNet also include a VOIP phone line and "Naked DSL" allows you to  
>>> avoid
>> paying for a real phone line (the VOIP-enabled modem is a little more
>> expensive but still less than 6-12 months of $30/month to Telstra.)>
>> Paul
>>
>> Mathieu Petit-Clair wrote:> > 1Mbps and 4-5Go per month) installed,  
>> along with home phone, for a 6  to>> > 12 months period>> >
>> > And I'd lik ethernet connection (not usb!).
>> >>> > Any recommandations? > Thanks,>> >
>> > Mat
>> > _______________________________________________
>> > PLUG discussion list: plug at plug.org.au
>> > http://www.plug.org.au/mailman/listinfo/plug
>> > Committee e-mail: committee at plug.linux.org.au
>> >
>> _______________________________________________
>> PLUG discussion list: plug at plug.org.au
>> http://www.plug.org.au/mailman/listinfo/plug
>> Committee e-mail: committee at plug.linux.org.au


-- 
regards Richard



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