[plug] Dialup Modem troubles.

doodli doodli at tadaust.org.au
Tue Feb 23 05:50:25 WST 2010

On 02/19/2010 11:23 AM, doodli wrote:
> Yes, some poor soul still have to use them. My dailup internet service
> at the moment is terribly unreliable . Sometimes it stays connected  the
> full time but other times it is all over the place in duration .  Below
> is the last section of the connection log in Opensuse 11.2 64Bit. This
> is the same problem using 3 different modems on 3 different computers
> using 3 different operating systems. OpenSuse 11 +11.2, Windows 7 RC
> trail version, and winXP.  The only constants now are the ISP and this
> house.
> Now, I'm just sought of wondering out loud here, not knowing a terrible
> lot about electronics at all, we seem to suffer a fair few mini
> brownouts, being in the middle of nowhere and the last on the power
> lines, our lights and tv flicker (darken and sometimes even brighten),
> could this sort of carry on cause the modem to drop the connection?? or
> could it trip the dtr into causing the modem to hangup.
> Any suggestions that a clean and wholesome and could fix our problem are
> most welcome. The ISP says they can see no problems at their end,
> Telstra says , well really nothing of terrible interest other then it is
> our fault.
> Call waiting has been turned off. Automatic disconnect is turned off.
> Status is: connected
> pppd[0]: Hangup (SIGHUP)
> pppd[0]: Modem hangup
> pppd[0]: Connect time 45.1 minutes.
> pppd[0]: Sent 1857487 bytes, received 7118866 bytes.
> pppd[0]: restoring old default route to eth0 []
> pppd[0]: Connection terminated.
> pppd[0]: Script /etc/ppp/ip-down finished (pid 15148), status = 0x0
> Status is: disconnected
> pppd[0] died: A modem hung up the phone (exit code 16)
> _______________________________________________
> PLUG discussion list: plug at plug.org.au
> http://www.plug.org.au/mailman/listinfo/plug
> Committee e-mail: committee at plug.linux.org.au
OK, sorry for the delay in answering but have been busy trying not to
lose it. Telstra really are now the complete pits in service. All they
go on about is "this will cost you". Could not seem to give a thought
that just maybe their system might have a problem.
To those who answered before, all those things you mention have been
removed changed  etc. It is none of those but thanks for your help. We
are now getting disconnects down to 8 minutes, but something I never
noticed before is now happening, when it disconnects I have pull out the
phone plug or switch the power off and on to the modem to get a dial
tone back. Anyone got a suggestion as what would be causing this??? and
what I should do next ??

The following is a rant and not necessarily the opinion of anyone else
besides the writer.
Was amused by the "telstra phone jockeys" comment that they are not
interested duration of length of call on the modem and they will not 
take any action on this. At another phone call with each redial I don't
think I would be too peed off either, except I'm the poor mug paying for
it.They said I should contact my ISP, except the ISP is telstra under
another name so I have been informed. Telstra said a tech would ring
back within an hour, we had to go out after just over 2 hours later and
no return call, just got to love the service.

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