[plug] mail issues

Euan de Kock euan at dekock.net
Thu Jun 16 20:34:25 WST 2011


Sounds like it may be a firewall problem.

Can you try and telnet to the server - from the cmd prompt 
(assuming you're running outlook on Windows)



Then just for good measure, check if POP3 and SMTP access is also


In each case, you will get a terse greeting message. You can then exit
by pressing Ctrl-[ (Control and left bracket) and typing "quit" at the
"telnet>" prompt.

SMTP probably does work or else you wouldn't be able to send mail.

What mail server are you trying to connect to ?

If it is not mail.mmtnetworks.com.au ignore the notes below.

A quick scan of mail.mmtnetworks.com.au reveals the following ports:

21/tcp  open     ftp
22/tcp  filtered ssh
23/tcp  filtered telnet
25/tcp  filtered smtp
53/tcp  filtered domain
80/tcp  open     http
110/tcp filtered pop3
139/tcp filtered netbios-ssn
143/tcp filtered imap
443/tcp open     https
445/tcp filtered microsoft-ds

Which looks like you have a firewall blocking access to these ports, but
that is probably intentional to the outside world. I am surprised 25 is
blocked, as this server is listed as your MX record.


Euan de Kock.

On Thu, 2011-06-16 at 17:26 +0800, Jon L Miller wrote:
> I’ve having a problem with my imap protocol in that it does not allow
> OL to download the folder from the server:
> Task 'Mail: Folder:Inbox Check for new mail.' reported error
> (0x800CCC0E) : 'Outlook is unable to download folder Inbox from the
> IMAP e-mail server for account Mail. Error: Unable to connect to the
> server. If you continue to receive this message, contact your server
> administrator or Internet service provider (ISP).'
> It appears I can send mail, but obviously I cannot receive it in my
> mailbox.
> Any ideas would be greatly appreciated.
> Jon L Miller
> MMT Networks Pty Ltd
> e: jlmiller at mmtnetworks.com.au
> p: +618 9375 6597
> m: +61 412 126 166
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