[plug] Recommendation for IT support provider

[Gregory Orange]

Hi Yoni,

On 23 May 2017 at 00:03, ıuoʎ <yonjah at gmail.com> wrote:
> My child daycare is looking for someone to offer them IT support.
> I'm tying to give them advice when ever I notice stuff might be off,
> but they are a bit clueless
> so I need someone who'll be able to offer them solutions they might
> not even be aware of but won't take advantage by offering them
> expensive junk they don't need ( I would imagine any decent IT person
> would do that but there experience shows otherwise)

I reckon the ability to do the ICT-human interface talking is very
important and not always present. Either lots of jargon that leaves
people baffled, or "here have this solution, silly non-tech person".

> Competitive rates are of course preferred but I don't see them needing
> too much support so I think as long as rates are reasonable that
> shouldn't be a major issue.
> They only have about 5 laptops (unfortunately all running windows).

Lee Sanders at CCP https://www.ccp.com.au/ is an ITPA (was SAGE-AU)
member, helpful guy, and has built up a solid support business. They
have a Windows and Mac focus, as well as offering straightforward
technology choices that don't unduly lend themselves to vendor or
support company lock-in.

-- 
Gregory Orange