Telstra (Re: [plug] ADSL?)

[Bret Busby]

Matt Kemner wrote:
> 
> On Mon, 21 Aug 2000, Bret Busby wrote:
> 
> > I know of a man in this area, who shifted house, and has been waiting
> > over four months to get a telephone number...
> 
> So he hasn't got a phone connection at all?

yes; he kind of has his old telephone neumber, with telstra charging him
16 cents a call redirection or something silly, on all calls to his old
number, until they can give him a proper number, appropriate to the area
in which he now lives.

It is complicated and messy, and stinks of general incompetence, like
the kangaroo excrement that he gets all over his lawn. He is in a suburb
of Armadale, where the kangaroo roam.

> 
> Telstra have a Customer Service Guarantee where you are guaranteed to get
> a residential phone line installed within 20 working days of order, and
> for every day they are late (if it's their fault) they pay you money.

Supposedly...

> 
> I know someone who moved into a new neighbourhood, and Telstra was so late
> getting the phone installed, that rather than the $170-odd it costs to get
> a phone line put in, he paid nothing, and had a few dollars credit on his
> first bill.
> 
> Also, one of the companies in this building ordered a business line, and
> because there are no more lines going into the building, Telstra have
> had to supply them with a "temporary" phone (basically a cellular phone
> with modular socket, with a touchphone plugged into it, except they've
> hooked it straight into the PABX :)

The problem is that celullar phones don't work very well in Armadale
(remote community, remember...).

> 
>  - Matt

-- 

Bret Busby

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