[plug] Bigpong ADSL (problem & solution)

Simon Scott simon.scott at flexiplan.com
Fri Jun 1 14:01:20 WST 2001


	Damn, I gotta get a new mail proggy at work. Replying with this
sucks

	Anyway, I flooded the link by typing in the connect command, and
pressing up arrow and enter alot :) 

	Cant really say much more, as Im a little too close to the subject
matter and you never know who reads the list. But yes, this is what happens.


	Methinx they have dropped the ball, but that is only my personal
opinion :)






	From:	Jason Nicholls <jason at mindsocket.com.au> on 01-06-2001 01:42
PM
	Please respond to plug at plug.linux.org.au@SMTP at Exchange
	To:	plug at plug.linux.org.au@SMTP at Exchange
	cc:	 

	Subject:	Re: [plug] Bigpong ADSL (problem & solution)

	On Fri, Jun 01, 2001 at 01:22:17PM +0800, Simon Scott wrote:
	> 	Interesting. Im with bigpuddle and Ive never touch chap
secrets.

	the rp-pppoe install script does all this stuff for you.

	> 	Another problem Ive been having is that pppoe refuses to
connect
	> 99/100. If I flood the link with connection requests, sooner or
later it
	> will connect.

	I had some major outages a week back. got about 36hrs worth from 7
days. The
	story went like this:

		1. telstra terminate the session (for whatever reason)
		2. no more network activity

	Next up I ring Telstra to find out what's going on. Although I
explain what
	the situation is, they don't believe you and won't go any further
unless 
	you're using windows.  So a reboot and some 40mins later they
believe you 
	and escalate the problem.

	It gets fixed by resetting the tunnel. Some hours later repeat. It
actually
	turned out to be something a little extra weird for me because the
solution
	ended up being to switch the port at the exchange I was on. BTW this
was after
	about a month of no-problem access. Don't know why it just started
to happen.

	Note the time between escalating and the tunnel being reset is
approx 2
	working days.

	> 	My brother (who is in the know) reckons that they constantly
have
	> problems and have to reset the 'tunnel' when this happens, altho
with
	> windows clients they never connect because they cant start enough
pppoe
	> instances to flood the link. Unfortunately, since Im on Linux,
Telstra
	> refuse to escalate the problem even though I am telling them
exactly what
	> the problem is (to a greater degree than a windows user could). 

	lol, sounds like my situation. I didn't know about flooding the link
with
	connection requests, how do you do that?

	> 	I asked the guy when Linux would be supported, and basically
was
	> told 'never'.

	Later,

	Jason Nicholls
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