[plug] A new modem needed?

[Jon Miller]

mainly cannot get a signal to come in.  We know the unit works via NetGear Tech Support, just the configuration that Swiftel has us using may not be correct.

Jon

Jon L. Miller, MCNE, CNS, ASE
Director/Sr Systems Consultant
MMT Networks Pty Ltd
http://www.mmtnetworks.com.au

"I don't know the key to success, but the key to failure
 is trying to please everybody." -Bill Cosby



>>> fostware at iinet.net.au 12:16:45 PM 12/10/2003 >>>
What problem are you having? We sell NetGear and have solved quite a few
problems with them lately.

Regards,

Craig F.

plug-admin at plug.linux.org.au wrote:
> I can relate to this discussion as we are currently trying to get a
> Netgear ADSL modem to work (2nd modem) with Swiftel and all we have
> been given is the run around about getting a Telstra technican to
> come out and test the line and charge you for it.  They have been out
> twice and verified that the link is working.  We have a link light on
> but cannot get any further.  Followed the manual instructions step by
> step and even had someone else try it and still no go.  Yet the
> response from them is we have this model and that model and we would
> send this to you for $$$.  Some ISP's need to get their act together.
> At least I can honestly say ours has good support.         
> 
> 
> Jon
> 
> Jon L. Miller, MCNE, CNS, ASE
> Director/Sr Systems Consultant
> MMT Networks Pty Ltd
> http://www.mmtnetworks.com.au
> 
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