[plug] Please help.. i'm desperate

[Daniel Pearson]

----- Original Message ----- 
From: "Onno Benschop" <onno at itmaze.com.au>
To: "PLUG" <plug at plug.linux.org.au>
Sent: Sunday, September 21, 2003 8:22 AM
Subject: Re: [plug] Please help.. i'm desperate


> Some things to think about:
>       * If Telstra comes out and plugs in their gear and it works, and
>         they leave they've not done the same test as you say you've done
>         - plug it in, works for a few hours, then sync is only regained
>         after the phone is picked up.
>       * Apart from your phones, is there a fax, or an alarm system on
>         your line?
Nope, and nope.

>       * Have you asked for a test after line-sync was lost?
Which kind of test? Them doing one from where they are? Or a guy actually
coming out?

>       * If as you say your modem works elsewhere, the fault is in your
>         setup. This may be in any (or all) of: your computer, your
>         power, your line(s), your phone-equipment. Did you test your
>         computer and your modem elsewhere? If so, you can eliminate
>         those.
Tried same computer & modem, yes. Same ethernet cable also, and same RJ11
cable.

>       * It looks like you'll have to think outside the box, because all
>         the obvious things are not working.
>       * One comment: You've got two line-filters - why?
Panasonic phone, not very friendly with ADSL. Was recommended by iiNet to
use 2 filters.

>       * Also, have you got a line-filter at the Telstra box where the
>         line comes off the street, or only in front of *every* non-ADSL
>         device?
No splitter, just a filter on each device (one telstra phone, one panasonic
cordless)

Cheers,
Daniel

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