[plug] My ADSL stats for Daniel

Daniel Pearson gpearson at iinet.net.au
Mon Sep 29 21:06:37 WST 2003


That's what I was planning on doing, Onno :)

But at the far end of my house, when i'm on the cordless I do actually get a
slight bit of crosstalk, but it rarely happens. And like Garry said, its a
last resort.

Cheers,
Daniel

----- Original Message ----- 
From: "Onno Benschop" <onno at itmaze.com.au>
To: "PLUG" <plug at plug.linux.org.au>
Sent: Monday, September 29, 2003 8:58 PM
Subject: Re: [plug] My ADSL stats for Daniel


> On Mon, 2003-09-29 at 19:49, Daniel Pearson wrote:
> > I might try the crosstalk trick tomorrow, if he says there is no
problem..
>
> You might just try telling him the truth. Every Telstra tech I have ever
> dealt with on site was a professional who knew their way around the wire
> and could find a fault.
>
> It has been my experience that once you have a tech with you, the skill
> is in communicating your issue with them so they can own the problem and
> can do something about it.
>
> It does you absolutely no good to tell fibs, because a simple test on
> their side will prove you are wrong.
>
> You would benefit more in my opinion by explaining the tests you have
> conducted, the ways you've attempted to isolate the problem, how you've
> tested your hardware in different locations, how you've tested other
> hardware on this line and what else you've attempted.
>
> But you can ignore all my advice if you want.
>
> Onno Benschop
>
> Connected via Optus B3 at S15:51'18" - E128:45'05" (Crossing Falls,
Kununurra, WA)
> -- 
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