[plug] CD/DVD recovery and rant on WD Drives

Brad Campbell brad at wasp.net.au
Wed Aug 18 13:08:47 WST 2004


Brad Campbell wrote:
> Craig Ringer wrote:
> 
>> Any chance of seeing the 'smartctl -a /dev/$DEVICE' output? I'm 
>> interested in seeing exactly what went wrong.
> 
> 
> I'll hook them up to a standard ata connector tonight and log the output 
> for you.

Here it is. Turns out the second drive is not dead. libata locks up when handling errors and that is 
what killed the system. This one is very, very dead.

smartctl version 5.32 Copyright (C) 2002-4 Bruce Allen
Home page is http://smartmontools.sourceforge.net/

=== START OF INFORMATION SECTION ===
Device Model:     WDC WD2000JB-00DUA3
Serial Number:    WD-WMACK1691868
Firmware Version: 75.13B75
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   6
ATA Standard is:  Exact ATA specification draft version not indicated
Local Time is:    Tue Aug 17 18:37:42 2004 GST
SMART support is: Available - device has SMART capability.
SMART support is: Disabled

=== START OF ENABLE/DISABLE COMMANDS SECTION ===
SMART Enabled.

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: FAILED!
Drive failure expected in less than 24 hours. SAVE ALL DATA.
See vendor-specific Attribute list for failed Attributes.

General SMART Values:
Offline data collection status:  (0x84) Offline data collection activity
                                         was suspended by an interrupting command from host.
                                         Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                         without error or no self-test has ever
                                         been run.
Total time to complete Offline
data collection:                 (6465) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                         Auto Offline data collection on/off support.
                                         Suspend Offline collection upon new
                                         command.
                                         Offline surface scan supported.
                                         Self-test supported.
                                         Conveyance Self-test supported.
                                         Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                         power-saving mode.
                                         Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                         No General Purpose Logging support.
Short self-test routine
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        (  82) minutes.
Conveyance self-test routine
recommended polling time:        (   5) minutes.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
   1 Raw_Read_Error_Rate     0x000b   001   001   051    Pre-fail  Always   FAILING_NOW 11072
   3 Spin_Up_Time            0x0007   160   157   021    Pre-fail  Always       -       5000
   4 Start_Stop_Count        0x0032   100   100   040    Old_age   Always       -       411
   5 Reallocated_Sector_Ct   0x0033   199   199   140    Pre-fail  Always       -       2
   7 Seek_Error_Rate         0x000b   200   200   051    Pre-fail  Always       -       0
   9 Power_On_Hours          0x0032   096   096   000    Old_age   Always       -       3024
  10 Spin_Retry_Count        0x0013   100   100   051    Pre-fail  Always       -       0
  11 Calibration_Retry_Count 0x0013   100   100   051    Pre-fail  Always       -       0
  12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       410
196 Reallocated_Event_Count 0x0032   198   198   000    Old_age   Always       -       2
197 Current_Pending_Sector  0x0012   200   200   000    Old_age   Always       -       10
198 Offline_Uncorrectable   0x0012   200   200   000    Old_age   Always       -       4
199 UDMA_CRC_Error_Count    0x000a   200   253   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0009   001   001   051    Pre-fail  Offline  FAILING_NOW 12792
SMART Error Log Version: 1
ATA Error Count: 48 (device log contains only the most recent five errors)
         CR = Command Register [HEX]
         FR = Features Register [HEX]
         SC = Sector Count Register [HEX]
         SN = Sector Number Register [HEX]
         CL = Cylinder Low Register [HEX]
         CH = Cylinder High Register [HEX]
         DH = Device/Head Register [HEX]
         DC = Device Command Register [HEX]
         ER = Error register [HEX]
         ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 48 occurred at disk power-on lifetime: 838 hours (34 days + 22 hours)
   When the command that caused the error occurred, the device was active or idle.

   After command completion occurred, registers were:
   ER ST SC SN CL CH DH
   -- -- -- -- -- -- --
   40 51 00 a3 14 2d e0  Error:

   Commands leading to the command that caused the error were:
   CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
   -- -- -- -- -- -- -- --  ----------------  --------------------
   00 00 25 00 00 00 01 00      05:01:06.900  NOP [Abort queued commands]
   00 00 25 00 00 00 01 00      05:01:06.900  NOP [Abort queued commands]
   16 00 2d 00 00 80 10 00      05:01:06.900  RECALIBRATE [RET-4]
   00 00 25 00 00 00 01 00      05:01:06.900  NOP [Abort queued commands]
   16 00 2d 00 00 80 0d 00      05:01:06.900  RECALIBRATE [RET-4]

Error 47 occurred at disk power-on lifetime: 836 hours (34 days + 20 hours)
   When the command that caused the error occurred, the device was active or idle.

   After command completion occurred, registers were:
   ER ST SC SN CL CH DH
   -- -- -- -- -- -- --
   40 51 e0 e7 3b d5 e0  Error:

   Commands leading to the command that caused the error were:
   CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
   -- -- -- -- -- -- -- --  ----------------  --------------------
   00 00 25 00 00 e0 00 00      02:41:35.600  NOP [Abort queued commands]
   0b 00 d5 00 00 90 3b 00      02:41:35.600  [RESERVED]
   00 00 25 00 00 f8 00 00      02:41:35.600  NOP [Abort queued commands]
   0b 00 d5 00 00 80 3a 00      02:41:35.600  [RESERVED]
   00 00 25 00 00 00 01 00      02:41:35.600  NOP [Abort queued commands]

Error 46 occurred at disk power-on lifetime: 836 hours (34 days + 20 hours)
   When the command that caused the error occurred, the device was active or idle.

   After command completion occurred, registers were:
   ER ST SC SN CL CH DH
   -- -- -- -- -- -- --
   40 51 e8 e7 3b d5 e0  Error:

   Commands leading to the command that caused the error were:
   CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
   -- -- -- -- -- -- -- --  ----------------  --------------------
   00 00 25 00 00 e8 00 00      02:41:30.900  NOP [Abort queued commands]
   0b 00 d5 00 00 88 3b 00      02:41:30.900  [RESERVED]
   00 00 25 00 00 00 01 00      02:41:30.900  NOP [Abort queued commands]
   00 00 25 00 00 00 01 00      02:41:30.900  NOP [Abort queued commands]
   0b 00 d5 00 00 80 37 00      02:41:30.900  [RESERVED]

Error 45 occurred at disk power-on lifetime: 836 hours (34 days + 20 hours)
   When the command that caused the error occurred, the device was active or idle.

   After command completion occurred, registers were:
   ER ST SC SN CL CH DH
   -- -- -- -- -- -- --
   40 51 f0 ea 3b d5 e0  Error:

   Commands leading to the command that caused the error were:
   CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
   -- -- -- -- -- -- -- --  ----------------  --------------------
   00 00 25 00 00 f0 00 00      02:41:25.600  NOP [Abort queued commands]
   0b 00 d5 00 00 80 3b 00      02:41:25.600  [RESERVED]
   00 00 25 00 00 00 01 00      02:41:25.600  NOP [Abort queued commands]
   00 00 25 00 00 00 01 00      02:41:25.600  NOP [Abort queued commands]
   0b 00 d5 00 00 80 37 00      02:41:25.600  [RESERVED]

Error 44 occurred at disk power-on lifetime: 836 hours (34 days + 20 hours)
   When the command that caused the error occurred, the device was active or idle.

   After command completion occurred, registers were:
   ER ST SC SN CL CH DH
   -- -- -- -- -- -- --
   40 51 f8 e7 3b d5 e0  Error:

   Commands leading to the command that caused the error were:
   CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
   -- -- -- -- -- -- -- --  ----------------  --------------------
   00 00 25 00 00 f8 00 00      02:41:16.700  NOP [Abort queued commands]
   0b 00 d5 00 00 80 3a 00      02:41:16.700  [RESERVED]
   00 00 25 00 00 00 01 00      02:41:16.700  NOP [Abort queued commands]
   0b 00 d5 00 00 80 37 00      02:41:16.700  [RESERVED]
   00 00 25 00 00 00 01 00      02:41:16.700  NOP [Abort queued commands]

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed without error       00%       381         -
# 2  Extended offline    Completed without error       00%       105         -
# 3  Extended offline    Completed without error       00%        58         -

SMART Selective self-test log data structure revision number 1
  SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
     1        0        0  Not_testing
     2        0        0  Not_testing
     3        0        0  Not_testing
     4        0        0  Not_testing
     5        0        0  Not_testing
Selective self-test flags (0x0):
   After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.






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