[plug] Telstra rort

[Trent Lloyd]

yeh, but since we all no thats not going to happen in a fit, badgering works best :)

On Tue, Jan 27, 2004 at 05:51:11PM +0800, Kai wrote:
> Yeah but you shouldn't have to badger them to get a house that has ADSL, 
> they should get off their arse, spend some money, put in the right 
> infrastructure in the first place and give customers a straight answer.
> 
> Trent Lloyd wrote:
> 
> >apparently if you badger telstra enough you can get a new line thats adsl 
> >capable
> >provided your exchange has ports
> >
> >On Tue, Jan 27, 2004 at 04:38:26PM +0800, Ben New wrote:
> >
> >>Hello all,
> >>
> >>I think this might be another case for the ACCC. 
> >>
> >>We are in the process of moving, and found it impossible to determine 
> >>whether ADSL is available before accepting the lease.  We are now stuck 
> >>with a 12 month lease on a property which doesn't support ADSL.  The 
> >>stupid thing is, this place is in Rivervale, not 10km from the centre of 
> >>Perth.  The story goes like this:
> >>
> >>1. Lease required before phone connection can take place (I don't think 
> >>connecting a phone line before accepting the place is really an option).
> >>2. Phone connection required before Telstra can determine whether ADSL 
> >>is available.
> >>
> >>Yet every day on the TV we see more and more ads promoting ADSL.  We've 
> >>had it in White Gum Valley for the last couple of years at least, and 
> >>this is much further from Perth city.
> >>
> >>If we had have been able to test the line for ADSL compatibility 
> >>/before/ connecting the phone, we would have found a place that 
> >>supported it.  All I got from Telstra was "more Australians require a 
> >>phone (voice) line than require an Internet line, so if Telstra doesn't 
> >>have a reason to install an ADSL capable line, they wont", or something 
> >>along those lines.
> >>
> >>This is basically the straw (quite a heavy one, though) that broke the 
> >>camel's (my business') back.  I think I'm going to find it a little 
> >>difficult to provide web development and especially hosting with a 
> >>28.8kbps connection.
> >>
> >>Has anybody else been stung like this?  I'd be very interested in any 
> >>other stories like this, or if anyone with more experience of the ACCC 
> >>has any ideas how this could be approached.  Basically this is just a 
> >>scam by Telstra who can't be bothered making a service sufficiently 
> >>available before they advertise it, or making it even possible to tell 
> >>whether the service is available before it's too late.
> >>
> >>Regards,
> >>Ben
> >>
> >>-- 
> >>Ben New
> >>ben at leftclick.com.au
> >>
> >>Leftclick Software Development
> >>http://www.leftclick.com.au/
> >>
> >>
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> >
> >
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