[plug] ISPs in WA

[Alex Polglaze]

Ranz wrote:
> Hi,
> 
> Is it just me or are others of you experiencing bad service with ISPs.
> Maybe we were spoilt with Arachnet before they "merged". I certainly
> think so. There has also been some comment about WestNet and iiNet over
> the recent weeks. We've been well used to Telstra and a few other
> "National" companies over the years to now be "passive" to their bad
> service. Is this the result for all ISPs? Do they grow too big and end
> up loosing the customer support aspect?

I would agree with this comment. Amcon are basically hopeless.

I placed a support call several weeks ago, and eventually got a return call.. G'day this 
is Amcon, you placed a technical call about an hour ago."

"More like three days ago, mate"

"Oh sorry, it says here...."

My two bob's worth, Amcon DEFINITELY not recommended.


Alex