[plug] Problem with gFTP - solved

Keith Bawden keith at bawdo.com
Fri Jul 4 13:00:26 WST 2008


On Thu, Jul 3, 2008 at 20:05, Bret Busby <bret at busby.net> wrote:
> The ISP that provides the web site hosting, apparently made changes to their
> FTP server(s)...

Not unusual. As I said in an earlier post just because they say the
problem is not at their end does not make it so. Also if this is a
business plan you are on then they should notify you of changes to
their system/infrastructure in advance. If they failed to do so I
would escalate the issue, as unannounced changes to a business plan
should be a definite no no.

If it is a home user plan then generally "good luck" or "best effort"
is par for the course.

Regards, Keith



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